How to Fix iPhone X Screen Won't Turn Off

Lately, Apple has been addressing many hardware and software issues for the iPhone X. Although Apple states that many issues can be resolved by updating the iPhone X operating system to the latest version, there are still some issues commonly faced by users. One of them is the iPhone X screen not turning off.

Why won't iPhone X turn off?

Many users complain that the iPhone screen freezes after updating to iOS 11. The iPhone screen may stay lit up after notifications or even after a call is made, the phone screen doesn't go back to sleep. The only way to turn off the screen is by manually pressing the side power button. This also means if you don't press the power or sleep button, the battery will drain and the phone will shut off automatically.

You can do the following:

1. Press the volume button to increase the volume quickly.
2. Quickly press the volume button to decrease the volume.
3. Press and hold the side power button until the Apple logo appears.
4. Hard Reset ? If these steps don't work and the iPhone still doesn't turn off, press and hold the side sleep or power button and the volume down button simultaneously for about 20 seconds. After releasing both buttons, wait for the Apple logo to appear and the restart process to occur. You may need to do this several times before the phone fully powers off.

Additionally, you can also turn off iPhone X by:

1. Going to Settings
2. Selecting 'General' and then 'Shut Down'.

It might take a bit longer. However, this is a good way to address your screen issue.

Now if your iPhone X still won't turn off even after you press and hold the side button and volume button, the issue might be more complex. Often, the issue lies with the phone's software. What you can do is:

Use AssistiveTouch on iPhone X

AssistiveTouch is a feature on the iPhone X that places a virtual button directly on the screen. This button can help you turn off the phone, lock the screen, access Control Center, and more. To enable this feature

1. Open 'Settings' and select 'General'.
2. Then select 'Accessibility'.
3. Next, turn on the button on the right side of 'AssistiveTouch'. The button will appear on the screen. You can drag the button around the screen and place it wherever you like.

To turn off iPhone using the AssistiveTouch button

1. Press the button and tap 'Device'.
2. Then, press and hold 'Lock Screen' and the 'power off' volume button appears then turn off the phone.

Fix Side Button

Sometimes, you may not be able to turn off the iPhone X screen because the side button is damaged or stuck. In this case, you'll need to fix your iPhone X side button.

Hopefully, with the provided solutions, you'll be able to successfully turn off your iPhone X screen whenever it gets stuck due to technical or other reasons. If you're still facing difficulties, it's best to seek expert help and restore your phone's functionality to its original state.