Bringing it all together
Integrating myriad systems to present a single view of the customer continues to be a frustrating task for enterprises seeking a course to CRM success THE MINNESOTA DEPARTMENT of Vehicle Services (DVS) had a big customer-satisfaction problem on its hands.…
A fast merry-go-round
Dell?s PowerVault 122T eight-slot carousel represents an affordable step up from single Quantum drives THE CONSTANT GROWTH of business-supporting data will inevitably compel many midsize companies and departments of larger corporations to consider switching from DLT (digital linear tape) or…
Quality in-house
Software quality isn’t a process or a department, it’s a job requirement for everyone in IT NO MATTER WHAT your job title is, if you’re involved in IT, you are responsible for software quality. Your right to complain about unstable,…
Set a Linux standard
Efforts by the Free Standards Group to issue certification will help prevent Unix Wars II THE RECENTLY completed LinuxWorld Expo in San Francisco dealt with business — lots of business. But one issue that concerns many companies developing solutions for…
Powering off
Companies examine ways to optimize software development for power management JUST AS CUSTOM cars and motorcycles express the individuality and personal goals of the owner, customized corporate software expresses the unique personality and goals of the individual enterprise. There is…
IE doesn’t lock down
The SSL security indicator in Internet Explorer 5.x and 6.0 doesn?t mean you’re secure See correction below WE’VE SPENT years teaching users that their passwords and credit card numbers are secure on the Web as long as a little lock…
Secure and at ease
PayPal’s Levchin turned his early fascination with encryption into a successful business model MAX LEVCHIN’S FASCINATION with encryption started when he was a teenager in Kiev, Ukraine, and continued as he immigrated to the United States where he attended the…
Juggling workflow
Tenrox Projeca 7 PSA suite counters complex projects with complex features worth a look PROFESSIONAL SERVICE ORGANIZATIONS, companies that sell staff services instead of goods, normally have little use for traditional ERP solutions because their production cycles focus on managing…
Actional eases Web services management
CEO Frank Bergandi explains how SOAPswitch speeds the implementation of Web services AS CEO OF Actional, Frank Bergandi has been instrumental in the development of the company’s Web services management software. InfoWorld Test Center Director Steve Gillmor talks to Bergandi,…
Rational exuberance
What is the value of your stock? One reason the stock market has been so volatile is that active traders are applying vastly different models for setting the value of stock shares. Federal Reserve Board Chairman Alan Greenspan surfaced this…
