Shaw Modem Flashing Green (Causes & Fixes)
If your Shaw modem is flashing green, it means that it is trying to connect to the internet or is having issues connecting to the internet.
This issue can be caused by loose or damaged cables or issues with the ISP, such as outages and ongoing maintenance.
This should not be confused with a solid green light on your modem which means that your device is working properly.
Some of the fixes for a blinking green light include restarting or resetting your modem, renewing the IP address, troubleshooting your network, and using another LAN port.
If you try the steps mentioned and none of them work, contacting customer support can help solve the problem.
Different States of Shaw Modem Green Light
There are different meanings for the green light on your Shaw modem based on how the LED flashes, as explained below:
- A solid green light means that the device is working and online. If there is no internet, check the receiver devices rather than the modem.
- A flashing green light shows the device searching for a network connection. This may take around 10 minutes, but if it is still blinking after 10 minutes, there is an issue with the modem, and it will most likely fail to connect.
- A flashing green light when using an ethernet connection means the network is working properly.
Causes of Flashing Green Light On Shaw Modem
The following are the reasons behind a flashing green light on a Shaw modem:
#1. Loose, damaged, or broken cables
The internet connection can be interrupted or lost if your modem’s cables are loose, broken, or damaged.
Check the cable between your modem and the wall outlet and connect it firmly if they are loose. If the cables are damaged, you should replace them.
#2. Modem overloading
An overloaded modem may have issues connecting to the internet or start losing the connection.
#3. ISP problems, power interruptions, or outage
If there are outages or power interruptions in your area, your modem will not be able to connect to the internet.
Additionally, if your ISP is undergoing maintenance issues, they may block the internet connection.
Solutions For Fixing a Flashing Green Light On Shaw Modem
Below are the solutions that you can follow to solve a blinking green light on a modem:
#1. Restart Your Modem
This is the first thing you should do if you see a flashing green light on your modem. Restarting your modem or doing a power cycle involves turning off your device, draining the battery life, and then turning it back on.
Restarting your modem helps to resolve most minor glitches and bugs. Here are the steps:
- Turn off your modem by pressing the power button.
- Give it a minute to rest and turn it back on.
- Give the modem time to reboot.
Now, check if the green light is still blinking on your modem, and if it is, try the next step.
#2. Renew The IP Address
If there is an IP conflict issue in your home network, your modem will have issues connecting to the internet, hence the flashing green light.
To solve this problem, connect your modem directly to a device.
This process will enable your computer to generate a new IP address that you will use to connect to your modem.
Here are the steps to renew the IP address:
- Open the startup menu on your computer by pressing the Windows key.
- Type CMD to open the Command Prompt.
- Type ‘ipconfig/release’ and hit enter.
- Type ‘ipconfig/renew’ and hit enter.
If the green light is still blinking, you should troubleshoot your modem, as explained in the next step.
#3. Troubleshoot Your Network
All devices with Windows have a built-in troubleshooting tool that helps you scan your network and resolve small network glitches that may be causing internet connection issues.
Here are the steps to troubleshoot your network:
- Ensure that your Windows device is still connected to the modem.
- Locate the Network Icon in your taskbar tray and then right-click on it.
- Select Troubleshoot Problems or Troubleshoot Network.
- The network scan should automatically start and finish after a few minutes.
If the scan results say ‘No connection to the DNS server,’ it means that your ISP has issues, and you should contact them.
#4. Use Another LAN Port
Another thing that you can do is plug the ethernet cable that is connected to your modem into another LAN port on your router.
If the green light is still flashing, connect the ethernet cable directly to your computer.
This will bypass the router and help you find out whether you have an internet connection with the router connected or not.
#5. Factory Reset Your Modem
If your Shaw modem is still blinking green after trying the above steps, resetting it can help with the problem.
Note that resetting your modem erases all the saved information, including the username and password.
Here are the steps to reset your modem:
- Locate the reset button which is at the back of the modem.
- Press the button using a small pin and hold it for about 20 seconds.
- Give the modem time to reboot.
- Check the status of the green light.
#6. Contact Shaw Customer Support
If none of the solutions mentioned above fix the blinking green light, then you should contact Shaw customer support, and they will offer professional and technical advice on what to do.
Final Words
Hopefully, you now understand why your Shaw modem is blinking green and how you can fix it. Follow the steps mentioned in this guide to get your Shaw modem back online.
You should always contact customer support if you cannot resolve the problem.
